We answer the calls you miss. We send the reminders you don't have time for. We bring back the patients who drifted away. Your team stays in the treatment rooms. The phone stays quiet. The calendar stays full.
Baba Agency is the agency that finally lets med spa owners stop answering the phone. We answer the calls you miss, send the right reminders at the right time, and bring back patients who drifted away — so your team stays in treatment rooms instead of chasing schedules.
Every piece is built around the boring math: respond fast, follow up forever, and bring sleeping patients back. Then keep score.
She picks up every call you miss — in your voice, with your warmth, knowing your services and your prices. She books the appointment straight into your calendar. Eighty-seven percent of the time, you never even know the call happened.
Confirmations the morning after booking. Reminders the day before. A gentle nudge if someone misses an appointment. Review requests when treatments go well — at exactly the right hour, never late at night, never to someone who asked you to stop.
Hand us your list of past patients — even the ones you haven't seen in two years. We bring them back. Pilots wake up fourteen percent of dormant lists in the first month, without you writing a single message or making a single call.
For the first time in eleven years of running this practice, I haven't picked up the phone in a month. The calendar still fills.
Compliance, pricing, ownership, and what happens when the AI is uncertain. Plain answers, no asterisks.
We answer the calls you miss, send the reminders you don't have time for, and bring back the patients who drifted away — so your team can stay in treatment rooms instead of chasing schedules. There's a receptionist who picks up every after-hours call in your voice, sequences that confirm and remind patients at exactly the right hour, and campaigns that wake up your dormant patient list. You do no marketing work; your calendar fills.
$997 a month, plus a one-time $500 to get set up. Month-to-month after that — no annual contract, no exit fee, no surprise invoices. Every text we send and every minute we spend on the phone for you is included, however much your practice uses. What you sign is what you pay.
Yes — and we carry that weight so you don't have to. Every patient explicitly opts in before we send anything, no message ever goes out before 8 AM or after 8 PM in their local time, and if a patient ever asks us to stop we honor that instantly and forever. You don't need to think about the regulations; we've built the system around them.
She hands the call to your staff. We trained her to recognize medical questions, anything that sounds like a complaint, and any topic she isn't confident about — and to escalate immediately rather than guess or pretend. About thirteen percent of calls work that way; the other eighty-seven percent she handles end-to-end without anyone needing to step in.
About six days from kickoff to your first appointment booked through the system. We give you a dedicated business phone line, learn your practice's voice from your website, build a booking calendar around your providers, and run a quiet test with you before turning the engine on. After that, you don't think about it.
Yes — and this is usually where practices are most surprised. You hand us your list of past patients (we'll help you pull it from your booking system); we run a careful multi-touch sequence with offers calibrated to how long someone's been away. Most pilots wake up fourteen percent of their dormant list in the first month. Patients you'd given up on, back on your calendar, without you writing a single message.
You do — completely. The phone number is provisioned in your practice's name; it's yours forever. The dashboard, the lead records, every message — yours, exportable any time. If you ever decide to leave, we hand you the number and a complete export within five business days. No hostage situations, no awkward conversations.